Shipping Information

All Electric Scooter are shipped FREE within the Continental USA, every day (except Saturday and Sunday) via UPS Ground Service to a verifiable shipping address. We do not ship to PO Boxes, APO's or FPO's. Shipping to Hawaii and Alaska requires an additional fee. It is the responsibility of the buyer to provide us with accurate and correct billing and shipping information.

Our shipping cut off is generally around 1:00 PM PST. Orders placed before 1:00 PM PST will generally ship on the next day. Orders placed after 1:00 PM PST will ship on the following two business day. All out bound shipping are handled Monday through Friday. We will e-mail you with a shipping confirmation and your Order's Tacking #. UPS does not count Saturday or Sunday and the day it ships for ground service. Please allow 3 business days for CA and FL. Shipments to the East Coast is 4 days and the Midwest is 1-2 days. All products are shipped from our Warehouse located in Iowa

Shipping Charge Back Policy

You may be charged for Undeliverable Orders, Cancellations & Refused Deliveries. An order can be cancelled prior to shipment but not after the order has left the warehouse. If an order is returned due to an incorrect address, cancellation after shipment, or refusal of delivery by the buyer there will be a $35 restocking fee charged, in addition to shipping cost. If a shipment is undeliverable due to an incorrect address, you will be notified by email and will need to provide us with the correct delivery location information. There will be a $10 charge applied for address corrections.

Tracking the Delivery Status of Your Order

To track your UPS shipment, you will need your Tracking Number and then click on the following Blue Link below.

        http://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PNRO_L1