Trouble Shooting Electric Scooter Problems

1. My brand new Scooter will not start after taking it out of its shipping carton.

Make sure you have charged the batteries. It the scooter will still not start then it may be a problem with the Safety Kill Switch built into the X-360 Brake Handle. During shipment the safety switch sometimes becomes engaged and will prevent the Scooter from starting. This is a simple fix. Simply loosen the brake adjustment located on the handle bar and slightly turn it to relieve the cable tension on the brake adjustment. That will also relieve tension on the Safety Kill Switch and if it was engage that will disengage it. Re-tighten the brake adjustment and then try starting the Scooter. If it will not start you may not have lessen the tension enough, try again and restart. If the Scooter still will not start, it may be necessary to disconnect the kill switch to determine if it is the cause of the problem. The Kill Switch is located in the Battery Compartment. Block up the rear part of the Scooter so the back wheel does not touch the ground. Then open the battery cover and locate the wires marked Brake and unplug the connector. This will disconnect the Kill Switch. Then turn the key on and advance the throttle a little and if see if the rear wheel turns. If it does you will know the kill switch is still engaged. If the motor does not start running after disconnecting the kill switch, then there is a problem within the electrical system. Don't forget to reconnect the brake wire connectors.

2. I never had a problem with my Scooter not starting but now it will not start.

First thing to consider is a blown fuse, before checking it make sure you have turned the key off and removed it. Locate the fuse, if you do not know where it is located, check you Scooter Manuel, remove it to see if the fuse has blown. If it has blown then the small internal wire will be burnt and broken. Replace the fuse, making sure you replace it with the correct amperage as specified in your manual. If you don't have spare fuses you can buy them at any hardware or automotive shop. If the fuse turns out not be the problem then the next thing to consider is a battery or electrical problem and possible it could be a bad charger or the fuse in the charger has blown.

WARNING! See detailed Battery Maintenance Safety Information before working with the Scooter Batteries. Batteries contain a very corrosive acid and working with them can be very dangerous. Trouble shooting batteries and electrical systems usually requires a knowledgeable technician, with the appropriate tools and test equipment.

A simple test that you can perform to see if you have a battery problem is to turn on the key and see if you can start the scooter, if not then try the lights and see if they will come on and shine with normal brightness. If the Scooter will not start and the lights will not come on or they are very dim then hook up the charger for 30 to 60 minutes for a quick charge. Disconnect the charger and see if you can start the Scooter. If it will not start then check to see if the lights come one. If they do there must be a problem with getting power to the motor. If the lights will not come on you may have either a battery problem, a charger problem or some other problem with the electrical system. If you determine you have any of these problems it is advised that you take your Scooter to a repair shop and let them test everything to determine what the problem is. If you do take your Scooter to a repair shop, be sure to take a copy of your Electrical Wiring Schematic (wiring diagram) with you so the technician can track down all the different circuits for testing. Also make sure you take your charger with you so it can be checked.

3. The Scooter stop running after a short distance and I can't start it again.